Evaluation of the Family and Adolescent Support Service

The Family and Adolescent Support Service was designed to introduce a radical change in the way support for children, adolescents and families is organised in Enfield.

The cornerstones of the service were a 'whole family assessment' approach and customised, whole family interventions, known collectively as 'Team Around the Family'.

Our two-year evaluation included face-to-face research with 25 families supported by the service. We also surveyed all families on exit from the service and had regular qualitative dialogue with social workers, psychologists and youth workers. A cost-benefit analysis compared the costs of the service with the cashable benefits/savings it had generated.

Feedback from our clients

  • “I’ve enjoyed working with you on this project. Thanks for your co-operation and flexibility.” Government department

  • "It’s a great report, and I’ve submitted it to the Ofsted inspection team." – Strategic Commissioner, local authority

  • “Thanks for such a thoughtful report. It will be very useful to us and other organisations. Another great job from York Consulting!” Local Authority Director

  • “Thank you for this very helpful evaluation. I have only received positive feedback on it. It has been great working with you.” Local Authority Head of Service

  • “Your report was extremely thorough, and I appreciate how responsive you were to our additional requests for analysis.” Government department

  • “The team at York Consulting were professional and a delight to work with. I am very grateful for their input.” Government department

  • "Well done – a lot of work in a short space of time and at such high quality.” Sector Skills Council

  • "Your workshop was extremely well received and enabled managers to gain detailed insight, drawing on your expertise and knowledge.” Senior manager, not-for-profit organisation

  • "It [YCL’s final report] is one of the most impressive evaluation reports I’ve had the pleasure to read.” Principal, Further Education College

  • “YCL staff understand our organisation…I have developed a great relationship with them and I hope to work with them again.” Housing Association

  • “I’ve enjoyed working with you on this project. Thanks for your co-operation and flexibility.” Government department

  • "It’s a great report, and I’ve submitted it to the Ofsted inspection team." – Strategic Commissioner, local authority

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